Flexible Resources supplied BRITISH TELECOM / OPENREACH, with Programme Director,Mangers
Ø Led in-house and partner (on- and offshore) resources.
Ø Led Application Portfolio / Program Management, including the full delivery lifecycle and setting up and running In Life operations/ infrastructure.
Ø SETUP Program Management Office (PMO),
Ø Directed delivery program managers and support staff.
Ø Set up governance structure & control frameworks
Ø Ensured delivery / launch of a web-based portal presence and marketing channel in 3 months
Ø Developed project delivery process
Ø Ensure clarity of requirements, and programme scope
Ø Ensure clarity of business and customer need and project drivers
Ø Set up kick off meeting with appropriate resource to gain understanding of system implications
Ø Considered and proposed alternative delivery approaches (e.g. functionality by impacted system, offshore development, Test strategy)
Ø Chaired programme meetings
Ø Managed the production and agile development and internal and external marketing and communications across business and third parties.
Ø Successful track record of delivering value through hands on management of implementing major client change programmes in the UK and Internationally.
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